Workshop – Business Writing: Email and Business Etiquette
Business Benefits:
- Professional communication image
- Creating clear instructions
- Minimizing the risk of errors and misunderstandings within teams
- Building lasting relationships with stakeholders
Participant Benefits:
- Improved business presentation skills
- Better understanding of target audiences and customers
- Effective cross-cultural communication
- Enhanced negotiation skills
Sample Agenda:
- What is indirect communication and its importance in relationship building
- Layers of indirect communication
- Building relationships through written communication
- Synthetic thinking and defining communication objectives
- Formatting rules and message clarity
- Avoiding common mistakes in indirect communication
- Persuasive writing and effective feedback
- Business etiquette in written vs spoken communication
- Anchoring and deepening based on collected information
Our Trainers:
- Bartłomiej Madej – Coach, Business Trainer, Project Manager
- Dr. Małgorzata Świerkosz-Hołysz – Coach, Facilitator, Senior Business Trainer
Additional information
| Duration | 2 days (16 hours) |
|---|---|
| Language | English, Polish |
| Format | Case study, Group Work, Workshops |
| Level | Beginner |
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