Workshop – Business Writing: Email and Business Etiquette

Business Benefits:
  • Professional communication image
  • Creating clear instructions
  • Minimizing the risk of errors and misunderstandings within teams
  • Building lasting relationships with stakeholders
Participant Benefits:
  • Improved business presentation skills
  • Better understanding of target audiences and customers
  • Effective cross-cultural communication
  • Enhanced negotiation skills
Sample Agenda:
  • What is indirect communication and its importance in relationship building
  • Layers of indirect communication
  • Building relationships through written communication
  • Synthetic thinking and defining communication objectives
  • Formatting rules and message clarity
  • Avoiding common mistakes in indirect communication
  • Persuasive writing and effective feedback
  • Business etiquette in written vs spoken communication
  • Anchoring and deepening based on collected information
Our Trainers:
  • Bartłomiej Madej – Coach, Business Trainer, Project Manager
  • Dr. Małgorzata Świerkosz-Hołysz – Coach, Facilitator, Senior Business Trainer

Additional information

Duration

2 days (16 hours)

Language

English, Polish

Format

Case study, Group Work, Workshops

Level

Beginner

Tell us about your challenge, and we will find the right solution.

Fill out the contact form

Contact details

TestArmy Group S.A. Petuniowa 9/5 53-238 Wrocław Poland

New Field

New Field