Workshop – Conflict Management
Business Benefits:
- Effective conflict management within teams
- Reducing the risk of conflicts with clients and partners
- Building a positive organizational atmosphere
- Improving communication processes
Participant Benefits:
- Better conflict resolution skills
- Improved emotional communication
- Building trust in professional relationships
- Turning misunderstandings into constructive discussions
Sample Agenda:
- Understanding conflict – disagreement vs. conflict and conflict levels
- Barriers to conflict resolution
- Comparing conflict management styles
- Strategies for conflict engagement and the 4Cs (Care, Communication, Competence, Consistency)
- Seeing conflict as collaboration opportunity
- Using the Model of Disagreement and Dialogue techniques
- Emotional factor and behavioral styles in conflict
Our Trainers:
- Bartłomiej Madej – Coach, Business Trainer, Project Manager
- Dr. Małgorzata Świerkosz-Hołysz – Coach, Facilitator, Senior Business Trainer
Additional information
| Duration | 2 days (16 hours) |
|---|---|
| Language | English, Polish |
| Format | Case study, Group Work, Workshops |
| Level | Beginner |
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