Communication within an IT team/project
Business Benefits:
- Increasing team effectiveness through improved communication
- Faster resolution of difficulties through increased openness to other team members
- Faster response to project changes through constant and open feedback
- Possibility for the team to transition to the next development phase, such as from a manager-managed team to a self-designing team
Participant Benefits:
- They consciously construct messages.
- They can assertively present and defend their own position.
- They manage their emotions.
- They increase their comfort in relationships with themselves and others.
- They can develop different communication styles to better communicate with others.
- They can behave like adults in difficult situations.
Sample Agenda:
- 3 Levels of Assertiveness – Attitude, Perception, Emotions
- Constructing Messages Using the Non-Violence Communication (NVC) Approach
- “I” vs. “You” Messages
- Emotions and Managing Them During Communication
- Assertive Techniques
- Von Thun’s Model – 4 Levels of Communication
- Analyzing Your Own Communication Style Based on Hartman’s Approach
- Difficult Communication Situations – What to Do?
Our Trainer:
- Adrian Bala – Test Manager
Additional information
| Duration | 2 days (14 hours) |
|---|---|
| Language | English, Polish |
| Format | Exercises, Lectures, Presentations |
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