DORA Compliance
We help companies effectively meet DORA requirements: from gap analysis, through documentation, to implementing the right procedures and actions that strengthen operational resilience.
Check your organization’s readiness level and plan the next steps with us.
We’ll help you navigate the DORA compliance process in an organized and secure way.
What is the DORA Regulation?
The DORA (Digital Operational Resilience Act) is an EU regulation that introduces unified rules for ICT risk management, incident response, resilience testing, and oversight of technology service providers in the financial sector. Implementing DORA is not just a legal obligation – it’s an opportunity to genuinely strengthen operational resilience and build trust with customers and regulators.
This organizes the requirements for the digital resilience of financial institutions. The regulation specifies how organizations should prepare their IT systems for cyberattacks and other operational disruptions. Actions taken to achieve DORA compliance cover not only technical issues, but also procedures, documentation, and risk management.
Benefits of DORA Compliance
Compliance with the EU regulation
Organizing DORA requirements helps reduce the risk of non-compliance and better prepares the organization for inspections, audits, and supervisory obligations.
Standardized ICT risk management
DORA standardizes the approach to incident management, monitoring, documentation, and procedures across the entire financial sector.
Better preparedness for cyberattacks and system failures
DORA helps prepare the organization for cyberattacks, failures, and other ICT disruptions.
Transparency in relationships with ICT service providers
Organizing the rules of cooperation with technology providers makes it easier to assess dependencies, risks, and the scope of each party’s responsibility.
Improved market position and stakeholder trust
A consistent approach to ICT risk management and operational resilience makes it easier to demonstrate the organization’s approach to security to regulators, partners, and clients.
Stages of DORA Implementation
DORA compliance audit and gap identification
We assess which areas of your organization do not yet meet DORA requirements, including policies, technology, vendor oversight, and incident management.
ICT risk analysis and development of an implementation plan
We conduct an analysis of operational risk related to IT systems, external services, and business processes.
Development of documentation and policies compliant with DORA
We develop, among others:
- ICT Risk Management Strategy
- Incident Management Policy
- Operational Resilience Testing Procedures
- Asset and Technology Dependency Registers
- ICT Service Provider Cooperation Rules
Implementation of technical and organizational measures
We help implement the required mechanisms: backups, MFA, encryption, identity management, and monitoring of critical services.
Training and digital resilience testing
We train employees and conduct scenario-based tests in line with DORA guidelines (e.g. threat-led penetration testing (TLPT)).
Support in preparing for oversight and reporting
We help develop reporting procedures for the KNF or other regulators in accordance with the DORA implementation timeline.
How does DORA strengthen the digital resilience of the financial sector?[
The DORA Regulation is one of the key elements of the EU’s approach to digital operational resilience, aiming to increase the security of organizations providing financial services. The regulation covers financial entities operating in various market areas, including:
- banks,
- investment firms,
- payment institutions,
- insurance companies and central securities depositories.
The common goal is to ensure that organizations in the financial sector are prepared not only for cyberattacks, but also for failures, technical errors, and other events that disrupt the functioning of ICT systems.
Operational digital resilience therefore means the ability to maintain or quickly restore business processes that rely on information and communication technologies. Essentially, DORA organizes the requirements for ICT risk management, resilience testing, incident handling, and oversight of external entities. As a result, the regulation plays a key role in strengthening the digital resilience of the financial sector across the entire European Union.
Reporting ICT incidents under DORA
One of the fundamental obligations under DORA is the proper identification, classification, and reporting of ICT-related incidents. When assessing an event, factors such as the number of affected clients, the duration and scope of the incident, the criticality of the services involved, data loss, and economic impact are taken into account. Special requirements apply to major incidents whose impact could significantly disrupt an institution’s operations or the services it provides.
In Poland, the Polish Financial Supervision Authority (KNF) publishes detailed information on how the financial market fulfills these obligations. Financial institutions must therefore have processes in place not only to respond to events, but also to quickly assess their scale and significance and fulfill reporting obligations. An efficient reporting mechanism also helps better identify potential threats and increase the level of cybersecurity protection.
What is the significance of DORA’s implementing acts and technical standards?
The DORA Regulation itself is being developed through detailed legal acts that clarify how specific obligations are to be fulfilled. These include, among others, the Commission’s delegated regulation and other acts supplementing Regulation (EU) 2022/2554 of the European Parliament and of the Council. They set out detailed requirements for, among other things, ICT risk management, incident classification, provider cooperation policies, and oversight procedures.
An important role is played here by a set of regulatory technical standards, which translate DORA’s general obligations into more detailed rules of conduct. These regulations are developed in cooperation with European supervisory authorities, ensuring that organizations covered by DORA are subject to consistent requirements across the EU market. At the same time, DORA is part of the European Union’s broader digital finance strategy, which aims to develop a modern financial market while maintaining a high level of security and resilience.
Who does the DORA Regulation apply to?
DORA applies to financial entities operating in the European Union market, including:
- Banks, credit unions, and credit institutions
- Brokerage houses, investment funds, and investment fund management companies (TFI)
- Insurance companies and insurance brokers
- Operators of payment systems and financial market infrastructure
- Fintechs and companies operating in the B2B2F (business-to-finance) model
- External ICT service providers for financial institutions
What does the DORA compliance service include?
- Audit of DORA compliance level and gap analysis
- Analysis of ICT risk and system dependencies
- Development of operational risk management strategies and policies
- Complete documentation required by DORA
- Implementation of incident management and reporting procedures
- Assistance in managing relationships with ICT providers and subcontractors
- Cyber resilience training for employees and management
- Preparation for inspections and operational resilience testing
FAQ – frequently asked questions about DORA
Since when has the DORA Regulation been in effect?
The DORA Regulation comes into effect on January 17, 2025 in all EU countries, without the need for national implementation.
Does DORA apply only to banks and large institutions?
No. The scope of DORA also covers medium and small financial institutions, fintechs, and technology providers supporting the financial sector.
What are the consequences of non-compliance with DORA?
Possible consequences include financial penalties, supervisory restrictions, loss of contracts with institutional partners, as well as management liability for failing to fulfill obligations.
Does DORA overlap with ISO 27001 or NIS2?
To a large extent, yes. However, DORA places additional emphasis on operational resilience, oversight of ICT providers, and incident reporting within specified deadlines. We integrate activities to avoid duplicating procedures.
Does an IT provider need to comply with DORA requirements?
Yes, if it serves a financial institution covered by DORA. ICT service providers are also supervised under the so-called indirect oversight.
How often should ICT system resilience be tested under DORA?
DORA requires regular testing of ICT system resilience, with the frequency and scope of tests tailored to the scale of operations, risk profile, and the importance of the systems used.
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