{"id":253281,"date":"2025-06-01T02:35:04","date_gmt":"2025-06-01T00:35:04","guid":{"rendered":"https:\/\/cyberforces.com\/tauron-polska-energia"},"modified":"2025-06-06T14:01:00","modified_gmt":"2025-06-06T12:01:00","slug":"tauron-polska-energia","status":"publish","type":"post","link":"https:\/\/cyberforces.com\/en\/tauron-polska-energia","title":{"rendered":"Tauron Polish Energy"},"content":{"rendered":"<h2>Client: Tauron Polish Energy<\/h2>\n<p><\/p>\n<h3>Statistics:<\/h3>\n<ul>\n<li><strong>70<\/strong> project participants<\/li>\n<li><strong>10<\/strong> training sessions conducted<\/li>\n<li><strong>14<\/strong> years of trainer\u2019s experience<\/li>\n<\/ul>\n<h2>About the Client<\/h2>\n<p>TAURON Customer Service is a company within the TAURON Group. The Group&#8217;s core business is the sale of electricity to individual customers, small and medium-sized enterprises, business clients, and institutions. The TAURON Customer Service Business Unit provides IT, telecommunications, HR and payroll, financial and accounting services, as well as external customer service.<\/p>\n<h2>Challenge<\/h2>\n<ul>\n<li>Conducting a detailed audit of QA processes in the organization,<\/li>\n<li>Structuring the knowledge of workshop participants,<\/li>\n<li>Broadening the perspective on the testing process in the context of the company\u2019s overall operations,<\/li>\n<li>Improving communication with internal clients and external suppliers,<\/li>\n<li>Reducing the excessive time spent on code reviews<\/li>\n<\/ul>\n<h2>Process<\/h2>\n<p>We took a closer look at the work of the company\u2019s testers, who possess extensive knowledge about the systems and applications. During several meetings, we familiarized ourselves with the specifics of their work and the challenges they face daily. Based on this, and with joint engagement from both sides, we created a dedicated training project. To facilitate their daily tasks, improve communication with the Business, and streamline processes, we conducted a series of 10 training sessions in the areas of: Test process lifecycle, Communication between testers and the Business, Creating test scenarios, Acceptance testing, Requirements management.<\/p>\n<h2>Results<\/h2>\n<p>All trainings within the project were conducted by Patryk Ostrowski, our trainer with 14 years of experience in training and software testing. Thanks to his hands-on knowledge gained in the professional field, his trainings were enriched with case studies and best practices used in the industry. Under Patryk Ostrowski&#8217;s guidance, 70 project participants were able to deepen their understanding of software testing. The participants\u2019 engagement and desire to expand their knowledge were so great that the project is continuing and being extended into further QA areas.<\/p>\n<p><\/p>\n<h4><strong>Trainer: Patryk Ostrowski, Senior QA<\/strong><\/h4>\n","protected":false},"excerpt":{"rendered":"<p>10 QA trainings for the TAURON Group<\/p>\n","protected":false},"author":28,"featured_media":252532,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"categories":[158],"tags":[],"class_list":["post-253281","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-completed-trainings"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Tauron Polish Energy - CyberForces<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cyberforces.com\/en\/tauron-polska-energia\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tauron Polish Energy - CyberForces\" \/>\n<meta property=\"og:description\" content=\"10 QA trainings for the TAURON Group\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cyberforces.com\/en\/tauron-polska-energia\" \/>\n<meta property=\"og:site_name\" content=\"CyberForces\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/TestArmyCyberForces\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-06-01T00:35:04+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-06T12:01:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cyberforces.com\/wp-content\/uploads\/CF-Szkolenia-Case_Study-TAURON-Group_1200x675.webp?wsr\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"Katarzyna W\u00f3jcik\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Katarzyna W\u00f3jcik\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/cyberforces.com\/en\/tauron-polska-energia#article\",\"isPartOf\":{\"@id\":\"https:\/\/cyberforces.com\/en\/tauron-polska-energia\"},\"author\":{\"name\":\"Katarzyna W\u00f3jcik\",\"@id\":\"https:\/\/cyberforces.com\/#\/schema\/person\/04f12a97c23dfea254199f0a675e17a3\"},\"headline\":\"Tauron Polish Energy\",\"datePublished\":\"2025-06-01T00:35:04+00:00\",\"dateModified\":\"2025-06-06T12:01:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/cyberforces.com\/en\/tauron-polska-energia\"},\"wordCount\":311,\"publisher\":{\"@id\":\"https:\/\/cyberforces.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/cyberforces.com\/en\/tauron-polska-energia#primaryimage\"},\"thumbnailUrl\":\"https:\/\/cyberforces.com\/wp-content\/uploads\/CF-Szkolenia-Case_Study-TAURON-Group_1200x675.webp?wsr\",\"articleSection\":[\"Completed trainings\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/cyberforces.com\/en\/tauron-polska-energia\",\"url\":\"https:\/\/cyberforces.com\/en\/tauron-polska-energia\",\"name\":\"Tauron Polish Energy - 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