{"id":255735,"date":"2026-05-28T11:26:58","date_gmt":"2026-05-28T09:26:58","guid":{"rendered":"https:\/\/cyberforces.com\/tauron-polish-energy"},"modified":"2026-05-28T11:28:47","modified_gmt":"2026-05-28T09:28:47","slug":"tauron-polish-energy","status":"publish","type":"post","link":"https:\/\/cyberforces.com\/de\/tauron-polish-energy","title":{"rendered":"Tauron Polish Energy"},"content":{"rendered":"<h2>Kunde: Tauron Polish Energy<\/h2>\n<p><\/p>\n<h3>Statistiken:<\/h3>\n<ul>\n<li><strong>70<\/strong> Projektteilnehmende<\/li>\n<li><strong>10<\/strong> durchgef\u00fchrte Schulungen<\/li>\n<li><strong>14<\/strong> Jahre Trainererfahrung<\/li>\n<\/ul>\n<h2>\u00dcber den Kunden<\/h2>\n<p>TAURON Customer Service ist ein Unternehmen innerhalb der TAURON Group. Das Kerngesch\u00e4ft der Gruppe ist der Verkauf von Strom an Privatkunden, kleine und mittelst\u00e4ndische Unternehmen, Gesch\u00e4ftskunden und Institutionen. Der Gesch\u00e4ftsbereich TAURON Customer Service erbringt IT-, Telekommunikations-, HR- und Payroll-, Finanz- und Buchhaltungsleistungen sowie externen Kundenservice.  <\/p>\n<h2>Herausforderung<\/h2>\n<ul>\n<li>Durchf\u00fchrung eines detaillierten Audits der QA-Prozesse in der Organisation,<\/li>\n<li>Strukturierung des Wissens der Workshop-Teilnehmenden,<\/li>\n<li>Erweiterung der Perspektive auf den Testprozess im Kontext der gesamten Unternehmensabl\u00e4ufe,<\/li>\n<li>Verbesserung der Kommunikation mit internen Kunden und externen Lieferanten,<\/li>\n<li>Reduzierung des \u00fcberm\u00e4\u00dfigen Zeitaufwands f\u00fcr Code-Reviews<\/li>\n<\/ul>\n<h2>Vorgehen<\/h2>\n<p>Wir haben uns die Arbeit der Tester des Unternehmens genauer angesehen, die \u00fcber umfangreiches Wissen zu den Systemen und Anwendungen verf\u00fcgen. In mehreren Meetings haben wir uns mit den Besonderheiten ihrer Arbeit und den Herausforderungen, denen sie t\u00e4glich begegnen, vertraut gemacht. Darauf aufbauend und mit gemeinsamem Engagement beider Seiten haben wir ein ma\u00dfgeschneidertes Schulungsprojekt entwickelt. Um ihre t\u00e4glichen Aufgaben zu erleichtern, die Kommunikation mit dem Business zu verbessern und Prozesse zu optimieren, f\u00fchrten wir eine Reihe von 10 Schulungen in folgenden Bereichen durch: Lebenszyklus des Testprozesses, Kommunikation zwischen Testern und dem Business, Erstellung von Testszenarien, Abnahmetests, Anforderungsmanagement.   <\/p>\n<h2>Ergebnisse<\/h2>\n<p>Alle Schulungen im Rahmen des Projekts wurden von Patryk Ostrowski durchgef\u00fchrt, unserem Trainer mit 14 Jahren Erfahrung in Schulungen und Softwaretests. Dank seines praxisnahen Wissens aus dem Berufsalltag wurden seine Schulungen durch Fallstudien und Best Practices aus der Branche erg\u00e4nzt. Unter der Anleitung von Patryk Ostrowski konnten 70 Projektteilnehmende ihr Verst\u00e4ndnis f\u00fcr Softwaretests vertiefen. Das Engagement der Teilnehmenden und ihr Wunsch, ihr Wissen zu erweitern, waren so gro\u00df, dass das Projekt fortgesetzt und auf weitere QA-Bereiche ausgeweitet wird.   <\/p>\n<p><\/p>\n<h4><strong>Trainer: Patryk Ostrowski, Senior QA<\/strong><\/h4>\n","protected":false},"excerpt":{"rendered":"<p>10 QA-Schulungen f\u00fcr die TAURON Group<\/p>\n","protected":false},"author":28,"featured_media":252533,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"categories":[195],"tags":[],"class_list":["post-255735","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-durchgefuhrte-schulungen"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Tauron Polish Energy - Cyberforces<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cyberforces.com\/de\/tauron-polish-energy\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tauron Polish Energy - 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